Online Help is unavailable
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Cause: Your network or Internet connection is unavailable.
 | Solution: Use offline Help. |
 | Solution: Make sure that you are connected to your network or the Internet. |
For information about checking the status of your network connections, see Mac OS
Help. Also, make sure that your network cable is plugged in, or check that your other networking equipment, such as a wireless modem, is working. Contact your network administrator or Internet service provider (ISPAn acronym for Internet service provider, a type of company that provides Internet services such as e-mail, chat rooms, or access to the World Wide Web. Some ISPs are multinational and offer access in many locations, while others are limited to a specific region/country.) to find out whether your network or Internet connection is available.